Motor Insurance

Claims

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Dear client,

This information sheet is to guide you through the claims process. If you have any questions at any time, please contact our office:

02-623-2546 extn.113 (Pessy) or email pessy@egertcohen.co.il

 

A: Damage to your car when:

 

  1. You are at fault.
  2. The Third Party is not known (e.g. someone side-swipes you in the parking and doesn’t leave a name!)

Action.

  1. Advise our office.
  2. Take your car to a Musach Hesder (contracted garage). The garage will arrange for an assessor and will give a discount on the standard deductible. In addition, you can get a rental car or a further reduction in deductible.

( N.B the rental car is a stick-shift and you will have to pay to upgrade to an automatic).

Payment:

  • You pay your deductible only, and the garage is paid directly by the insurance company.

 

  • If you wish to take your car to a garage of your choice, please contact us immediately.
  • If the person to whom you caused damage contacts you, give him our telephone numbers and we will deal with this.

 

B: Damage to your car where Third Party is at fault.

 

Action:

  • Advise our office.
  • Take your car to a Musach Hesder (contracted garage). The garage will arrange for an assessor.

Payment :

  • You pay the full amount to the garage and this is claimed from the Third Party (öã â').
  • Checks must be post-dated for as long as possible (90 days if possible).
  • If the amount is large, ask for 10 credit-card payments (This can be paid-up once the check is received from the third party)

 

  • If you wish to take your car to a garage of your choice, please contact us immediately.

 

C: For all Third Party claims (öã â') :

 

We need the following information:

  • Name and phone number of the car owner.
  • Car registration #.
  • Phone number of the driver.
  • Name and phone number of the insurance agency.

 

 

For all claims, please fax to us as soon as possible after the accident:

  • Your Teudat Zehut
  • Your car registration
  • Your drivers license

 

Contracted garage (Jerusalem):

Torino – (02) 678-2806, Rechov Harechev 8, Talpiot.

 

For Third Party claims:

Torino –(02) 678-2806, Rechov Harechev 8, Talpiot.

Ha’Mechadesh – (02) 678-3375, Rechov Harechev 5, Talpiot.